Frequently Asked Questions

SiO (pronounced See-Oh!) is a revolutionary line of medical-grade solutions for combatting any unwanted signs of aging. Our reusable medical-grade silicone patches smooth, plump and prevent fine lines and wrinkles. Designed to apply easily and adhere imperceptibly on wrinkle-prone zones, the patches firm, plump and erase telltale signs of aging while you sleep. 

To maintain the quick and easy smoothing results from our patches, our Cryo products bring the spa to you. By providing you a line of professional product solutions and a medical-grade steel applicator for accelerated results - the Cryo products will sculpt, hydrate, and refresh your skin from the comfort of your home. 

Gigi Howard created SiO Beauty because she couldn't find a product that reduced the wrinkles and crepey skin that developed on her décolleté in her late 20s. Once she discovered the solution she wanted to help other women look and feel their best. Read more about Gigi here.

Yes. All of our products are dermatologist approved and allergy tested. SiO patches are made of medical-grade silicone, which has been used by doctors and surgeons for its healing properties for over 30 years. The adhesive we use has been cleared by the FDA for use as a component of medical devices, so it is one of the safest out there. However, if you are allergic to silicone or get irritated from adhesives such as band-aids, please refrain from using our patches or consult a medical professional.

When using the SiO Smoothing Patches you’ll notice visible improvement on your skin even after only one use, but over time you will notice heightened levels of hydration in your skin due to the occlusion of the patch, which will give skin a plump and healthy look. The patches are something that require frequent use if you are looking to smooth out deeper wrinkles or expression lines. While applied, the flattening effect of the patch also helps keeps the skin in it's place and prevents wrinkles from forming.

When silicone is placed on skin, a micro-climate environment is created between the skin and the silicone. It is this very unique environment that helps skin heal itself. Moisture is drawn up from lower skin layers to the outside layers, causing the skin to plump, fill in and smooth itself. To read more about the science behind our patches, click here.

Yes, SiO does not test on animals.

Our SiO Smoothing Patches expire after 3 years. Our Décolleté Serum and Décolleté Cleansing Discs expire 2 years after opening.

We have many expectant mothers who cannot use injectables, retinols, or intensive acids for aging correction during their term, so they turn to SiO. Most of them however, make the switch, and then never go back given the price difference and amazing instantaneous results. We do recommend that if you have a history of skin irritation, have not used the patches before, and are unsure of how your skin will react, that you check with your doctor prior to use.

No, these are not a one and done sheet mask! 

By following instructions and caring for the patches correctly, the SiO patches are reusable! Designed to feel like skin and move with your body during sleep or daytime wear, medical-grade silicone provides a mess-free, corrective dose of hydration that plumps lines and reduces uneven skin texture. Our patent-pending décolleté patch has a tapered 3-D design that can be used cumulatively for over two weeks’ time, and with our other shape collections, you can apply the patches as needed and can get over a week of wear with proper patch care. Please remember, that daytime use can also contribute to patch reusability. If you find that you are having trouble keeping on the patch during sleep – try using for a few hours before bed or upon waking up in the morning. SiO’s no-mess patch technology is completely different from any wrinkle-fighting product out in the market, and after application you can expect immediate results that nothing else can provide.

Remember to always wear SiO Patches on clean, dry skin, free from any product, but we promise, you don't have to leave your skincare regimen behind! At night, use your favorite products on the exposed skin around the patches. In the morning, store your patches on the provided storage shield, apply a serum, and use any of your other skincare favorites!

Our customers and fans have a wide age range. Our products can be used as a line of defense against the signs of aging. They help to prevent the appearance of wrinkles, but are also effective at improving the appearance of deeper wrinkles, especially over time. 

Check out our how to videos for detailed instructions!

Our patches should be applied to clean, dry skin in the area specified on the pack. If we don't offer the exact shape you need you can always cut the patches to fit the exact area you need it for.

Also, please feel free to share some ideas you have for new patch shapes in our reviews section here or let us know your thoughts! We love hearing from our customers!

Our SiO Patches are reusable with proper care. However, after the adhesive fully wears we recommend that you switch to a new patch both for cleanliness and superior adhesion.

Our Smoothing Patches were designed to look and feel like skin and to be extremely comfortable. In our clinical trials, 98% of women said that our patches were comfortable to sleep in.

Our SiO Smoothing Patches were specifically designed to counteract the wrinkles that form in your sleep and comfortable adhere no matter how you sleep. If you happen to toss and turn in your sleep and the patch loses adhesion, simply lift the patch, let the area dry and re-apply.

If you sweat in your sleep and notice the patch isn't adhering, gently lift the patch and allow the area to air dry before reapplying. If you find the adhesion is affected, we recommend rinsing the patch under running water and allowing it to air dry completely before reapplying.

The best way to maximize the adhesion of your patch is to apply to cleansed, dry skin. Each morning after use, put your patch adhesive side down on the storage shield, and keep the storage shield in a place away from dust. To cleanse the patch rinse it with water and allow to completely dry before reapplying to skin or back onto the storage shield. 

Our Patches create an intense microclimate of hydration on the skin. This has amazing smoothing and hydrating effects, but since you are trapping moisture into your skin, any natural oils or products can cause irritation. By cleansing you also keep the adhesive clear of any dead skin cells that may interfere with stickiness.

Prior to Patch application, we recommend washing the skin with an oil-free cleanser and ensuring the skin is completely clean of any moisturizing agents. It may also be beneficial to exfoliate the skin as dead skin cells can build up over time and can prevent optimal adhesion. We do not recommend using any product (particularly those with acids or oils!) under the patches as they may irritate the skin and will interfere with patch adhesion.

SiO is for women of all ages and skin types who are experiencing any form of wrinkles, crepey skin or sagging skin. SiO is a wonderful beauty breakthrough for women of all skin types and ages.

Upon removal of the SiO Patches in the morning, some women may notice a rosy glow to the skin – this is due to increase in hydration and blood flow in the skin and will usually dissipate within a few minutes. Due to the nature of our patches, they can affect those with allergies to adhesives or silicones. People with these allergies or sensitivities may experience slight redness or irritation, and should discontinue use until speaking with a doctor. If you are not sure if you have a sensitivity to these ingredients, test the patch on a small area of the skin before use. 

Do not use the patches on open wounds, infected areas or rashes.

Our patches are made of 100% medical grade silicone made up of Dimethicone, Silica, Hydrogen Dimethicone, Stearic Acid. 

All SiO patches are free from: Gluten, Dairy, Alcohol, BPA, Benzalkonium chloride, BHA, BHT, Coal Tar, Dyes, EDTA, Ethanolamines, Formaldehydes, Isothiazolinones, Oxybenzone, Parabens, Phlalates, SLS, SLES, Synthetic Flavors or Fragrances, Triclosan, and Triclocarban.

We manufacture our Patches in a clean room environment, and the packaging is sealed to keep the product free of dust and debris. We also provide a plastic shield inside the packaging to store the patches and keep them clean. 

The Eyelift patches can be used on any area surrounding the eye to diminish fine lines and wrinkles. Be careful when removing any patches around the delicate eye area. To gently remove from the skin, start removal from top of the patch near the brow bone while keeping the skin tought with the other hand, then, tap along the skin with one of your fingers, pushing the adhesive away until fully removed.

If you are experiencing a "pock mark" looking surface underneath the patch (typically JUST occurs with the brow patch), this is completely normal for some skin types and is a very temporary effect. This reaction is called a perifollicular edema reaction (which looks like pock marks), but it is simply a reaction to skin that has been under occlusion (covered) for a prolonged period of time. The good news – it’s completely temporary. The forehead area [or any area that they experienced this in] has dense oil glands, so the accumulation of moisture and hydration from the patch technology results in some with this effect. This should not take away from the wrinkle reduction benefits of the patch, and as you continue to wear the patches, you will continue to work on the overall health of the skin in that area! Protecting you from dehydration, skin sagging, expression lines, and lines resulting from sleep patterns.

Use SiO Cryodrop to massage SiO Energy Serum (or product of your choice) into the skin evenly with light pressure. Move the SiO Cryodrop across your face in even, gentle strokes for about 1 minute. To reduce the appearance of puffiness, lightly apply pressure to the area for 15 seconds and direct the device toward the ears and temples. The entire application should take under 3 minutes of your time, but the tool can be used at any time of day for touch ups or when your skin needs a jolt of cold energy.

The Cryodrop was designed to be used in the morning upon waking up. If you are a user of our SiO wrinkle smoothing patches while you sleep, then the Cryodrop should be used upon removal of the patches and after you wash your face. The serum should be used on cleansed and toned skin before application of thicker moisturizers (if necessary) or sunscreens. The Cryodrop can be taken on the go and can be used as a touch up tool throughout the day. The cold touch can help bring down the look of puffiness while the massage can help to relax facial muscles.

We recommend cleansing and toning the skin prior to using the Cryodrop and SiO Energy Serum. 

The magnetic power of the Cryodrop works in synergy with the SiO Energy Serum, the two are designed to work on every type of skin. You can stretch the skin very, very gently, but it is not necessary.

The Cryodrop was designed as a face, neck, and chest specific tool. However, it can be used on any area of the body that you need help with tightening, toning, and hydrating the skin. You can use the SiO Energy Serum or a product of your choice.

When pressing the Cryodrop on the skin, you should be gentle in your strokes, yet firm enough to feel the face of the tool completely.

The Cryodrop can be used on dry skin without product applied, but it will not have the glide that is needed for massage. When the drop is cold (especially after being placed in the fridge, under cold water, or over ice) you can use the drop to press onto places that are puffy. Under eyes, over eyes, to release the feeling of tension in the forehead, etc.

Yes, the Cryodrop can be used as a facial massage tool as well as a cold therapy tool. However, when using the SiO Energy Serum you are getting the added benefit of diamagnetic action. The hydrolized collagen peptides were specifically added to the SiO Energy Serum to work synergystically with the magnet in the tool to improve product absorption.

The Cryodrop should be stored in a dry area either in or out of the refrigerator. The Cryodrop comes with a small storage bag that will prevent the drop from getting dirty or potentially scratched. This can be used for carrying the Cryodrop on the go as well. 

You do not need to charge the Cryodrop. The tool boasts a magnetic heart inside that has a lifetime of charge with no need to plug it in or change any batteries.

The Cryodrop can be placed in the fridge for up to five minutes before use to amplify the cooling effect of the naturally cold medical grade steel. You can also choose to store the tool in the fridge, but please test in a discreet area on the body before applying to the face to test the temperature before use. The tool should not be placed in the freezer.

We use the highest quality stainless steel, the same used for surgical supplies. From a sanitary design perspective, it is smooth, free of cracks and crevices, non-porous, non-absorbent, non-contaminating, non-reactive, corrosion resistant, durable, and easily cleanable. Further, it is non-toxic, and does not contain heavy metals (e.g., lead, cadmium, hexivalent chromium or mercury) or other toxic materials.

To clean the Cryodrop you can rinse under warm water after each use. It is up to your discretion if you feel that you need to wash with antibacterial soap or wipe down with rubbing alcohol. Medical grade steel is produced for the easiest cleaning, so no need to worry about build up of bacteria. 

The textured area on the face of the Cryodrop are the "micropores" that come in contact with the skin. Though the entire surface of the tool has magnetic power, these micropores help force the diamagnetic action and can be used to apply any creams and serums to the skin. The tapered area of the tool should be used to tap in product around the eyes or around the lips.

No! The tool has a magnet inside that has a lifetime charge. But the serum is something you should continue to purchase to get the best results. We recommend becoming a subscription customer for the SiO Energy Serum so you won't have to worry about running out! 

Because of the magnetic technology, it is designed to be used in conjunction with our SiO Energy Serum, but the cold touch and massage over the patches would definitely feel nice! It can also be used to massage product in over other sheet masks.

The Cryodrop is not clinically tested to reduce dark circles. However, cold therapy is known to help the appearance of dark circles by constricting blood vessels and reducing swelling. Try placing the Cryodrop in the fridge and holding it on the area while it's still cold.

The Cryodrop does more than just provides a cold touch and massage, it also helps to penetrate products. The SiO Energy Serum works in tandem with the Cryodrop to visibly lift, sculpt, refresh the skin and provide anti-aging benefits with the actives from the SiO Energy Serum.

The magnetic heart in the Cryodrop propels the positive ions in the SiO Energy Serum into the negative ions of the skin – thus improving absorption and hydration of the ingredients.

The Cryodrop weighs 200g. It is light and small enough to fit in a small size purse, and can easily fit in your skincare bag with other products in your routine. Just make sure to throw in your serum too (which is TSA approved size!)

Yes! There is no issue in using this product while pregnant or breastfeeding.

Yes! The Cryodrop's magnetic technology is very mild and has been tested for safe use on different skin types.

The Cryodrop should not cause any reaction, but in case of doubts you can test it on a small hidden part of the body (e.g. inner part of the arm) and see if any reaction arises after 2 days. If still unsure you can contact your doctor before use.

It should not. However, even though the power of the magnet is mild, please take any precaution for magnetic-sensitive items.

The Cryodrop will not treat rosacea. However, the Cryodrop and serum ingredients can work to help calm the appearance of redness on the skin. When the drop is placed in the fridge it is cold enough to dissipate visible redness upon touching the skin. 

No. The SiO smoothing patches are designed to be applied to completely cleansed and dry skin that is free of any product.

No. The SiO Energy Serum can be applied without the Cryodrop, but using the Cryodrop will help enhance the results by over 40% as shown by our clinical studies.

The Serum should be applied just after cleansing and toning skin. Apply using the SiO Cryodrop for enhanced results. Any thicker products like a heavier moisturizer (if desired) or sunscreen should be applied after SiO Energy Serum.

2 pumps. The 30ml bottle should last 30 days.

The serum should be applied to a clean dry face, neck, and decollete. If you desire to use the hydrating and lifting serum in another area on your body, this is okay too. The Serum is for external use only.

The serum can be applied anytime!

The serum still provides benefits for your skin such as visible lifting, sculpting, reducing appearance of wrinkles, and hydrating - you will still see these benefits even without using the Cryodrop. However, the Cryodrop increases these results by close to 50% and provides benefits such as a cooling touch, massage, and increased product absorption. 

The clinical studies that we did with the Energy Seurm showed results immediately after application for hydration, but over 24 hours, the product showed no decrease in efficacy even after one use. This was for elasticity, hydration, and skin plumping. With the addition of the Cryodrop, results improved even more, showing level increases at around 40%.

The SiO Energy Serum should be used within 12 months after opening.

The serum has a quick-breaking water effect in which drops of water are a part of the serum formulation. A physical reaction occurs when one spreads the serum onto the skin. The gel breaks apart and releases water droplets which cause a cooling sensation and feelings of freshness. As one continues to spread the formula, the water droplets evaporate stealing heat from the skin to even further decrease the skin's temperature. After the serum is applied, the skin is left with a silky-smooth feeling and a delicate, barely-there barrier that locks in moisture. 

The serum is designed to have a naturally cold feeling without placement in the fridge, however, it can be placed in fridge as long as the temperature is not near freezing point.

DERMATOLOGICALLY TESTED
• NO PARABENS
• NO PETROLEUM/ PETROLATUM (PARAFFIN)
• NO MINERAL OIL
• NO PHTHALATES
• NO ANIMAL TESTING
• NO SODIUM HYDROXYMETHYLGLYCINATE and BROMOPOL
• NO HYDROQUINONE 
• NO BHA
• NO TRICLOSAN and TRICLOCARBAN
• NO AMINOPHENOL 
• NO DIAMINOBENZENE
• NO PHENYLENEDIAMINE
• NO DIBUTYL PHTHALATE
• NO TOLUENE
• NO METHYLCHLOROISOTHIAZOLINONE and METHYLISOTHIAZOLINONE
• NO LANOLIN

INGREDIENTS: AQUA (WATER), COCO-CAPRYLATE, COCO-CAPRYLATE/CAPRATE, GLYCERIN, CYCLOPENTASILOXANE, METHYLDIHYDROJASMONATE, CAMELLIA SINENSIS LEAF EXTRACT, HYDROLYZED COLLAGEN, SACCHAROMYCESLYSATE, CAMELLIA JAPONICA FLOWER EXTRACT, SODIUM HYALURONATE, SERINE, VALINE, GLUTAMIC ACID,GLYCINE, THREONINE, SODIUM ACRYLATES COPOLYMER, CAPRYLIC/CAPRIC TRIGLYCERIDE, TREHALOSE, UREA, MYRISTYL MYRISTATE, COCO-GLUCOSIDE, SODIUM POLYACRYLATE, PENTYLENE GLYCOL, TETRASODIUM GLUTAMATE DIACETATE, CAPRYLYL GLYCOL, DISODIUM PHOSPHATE, ALGIN, PULLULAN, GLYCERYL POLYACRYLATE, POTASSIUM PHOSPHATE, N-PROLYL PALMITOYL TRIPEPTIDE-56 ACETATE, XANTHAN GUM, PROPANEDIOL, DISODIUM SUCCINATE, SODIUM HYDROXIDE, ETHYLHEXYLGLYCERIN, PHENOXYETHANOL

They can form a unique bio-polymer network made by hyaluronic acid, alginate, pullulan and amino acid. They form a moisturizing shield on the surface of the skin.

The SiO Energy Serum is fragrance-free. There are no fragrance additives as this was designed for sensitive skin types too. The natural scent of the product is a combination of the actives within the product. 

Yes! This is safe for women who are pregnant or breastfeeding.

The Cryodrop has a magnet with a lifetime charge. The Serum contains ingredients with diamagnetic properties. This means that when they are used together, the diamagnetic properties in the serum are repelled by the magnet. When the Cryodrop massages in the serum, the diamagnetic force from the tool gently pushes the diamagnetically charged ingredients deeper into the top layer of the skin. The technology is gentle and completely safe for use. There are no safety concerns posed with the use of this serum. 

The Energy Serum is non-comedogenic. There are no pore-clogging properties so should not pose an issue. If you are concerned, please proceed with caution and consult your Dermatologist first. 

Yes! The Energy Serum is a hydrating moisture serum that can be used on dry, combination or sensitive skin. Our studies showed that no users had a reaction from using the Energy Serum and that it caused no irritation. That being said, please be sure to check the ingredients prior to use or consult your doctor if you are unsure.

Like our other products, we have a 30 day money back guarantee. However, if you do return the Cryodrop and it has been OPENED then we will issue a 20% restocking fee.

All orders purchased on www.siobeauty.com over $60 provide free shipping. Therefore, the Cryodrop alone is free. If the SiO Energy Serum is bought with the SiO Cryodrop, there will be free shipping on the bundle. You can also receive a discount on the serum and tool if you buy them together for your first purchase! 

The SiO Energy Serum falls under our 30-day money back guarantee. 

Besides our website, we sell on Amazon and numerous retailers across the United States. These can be found on our store locator here. Currently, the only international distribution we have is with Niche-Beauty, a Germany-based online retailer, but we continue to explore new opportunities domestically and overseas!

We love developing new relationships with salons, spas, boutiques, and beauty retailers. The best way to learn about wholesale opportunities is to contact wholesale@siobeauty.com.

• United States - December 15
• Canada - December 7
• United Kingdom - December 13
• Europe - December 6
• Australia & New Zealand - November 19
• Rest of World - December 1

We ship SiO products worldwide (with the exception of Russia, Greece, Spain, Ukraine, Venezuela).  For international destinations, we collect the duties & taxes at check-out so that there are no surprises when your delivery arrives.

Your order will ship within 72 hours from when you receive your order confirmation email.  The order will arrive 7-10 business days after then.

If you haven’t received your shipment within 10 days of ordering please contact care@siobeauty.com so that our beauty advisors can help.

Your satisfaction with SiO Beauty is our goal! If you are not satisfied with your products within 30 days of receipt date, then we are happy to initiate a refund for your purchase. Just call 1-877-984-3161 and speak with one of our beauty advisors to begin the process. We're sorry, but shipping fees are not refundable.

You are billed when you place an order. For recurring orders you will receive a reminder 3 days before your card is charged.

Refunds will typically post within 7 days of requesting a refund.

You can edit, delay, or reactivate your subscription directly through your account page! Simply sign in and manage your subscription on the right hand side. You can cancel your subscription after 2 orders have shipped.

You get to save up to 20% and receive free shipping and a gift!  You will also receive a free gift with your first order!

We accept all major credit cards, PayPal, Amazon Pay, Apple Pay, and Afterpay.

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